Ratings & Reviews

Overall Rating

4(17 reviews)70.6% of customers recommend this property

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Resident Reviews

Parking spot monthly feesubmitted by Edwin V. - |Recommended: NoI keep trying to contact the front office on a regular basis and tried to go in person. I am getting charged a additional 125 per month for a parking spot . We only have one vehicle not two. I spoke to Hugo a couple months ago and he told me he would take care of it . I haven’t received any help on this issue for a while now and I keep paying for it . Can I get a number or email to a manager. It’s unbelievable it’s almost been 4 months and I am still dealing with the same problem . Number is 9255295387
Good but some problems.submitted by Taikun G. - |Recommended: YesI enjoy living here. Overall its a good place to live. However, there is no assigned parking lot which is a bit annoying to me. Also, I moved in for a year and there are still some repairing and constructions going on at the front door. And the phone signal is not very strong in the unit.
It was as advertised minus the construction.submitted by Clifton R. - |Recommended: YesIt’s a great location, and I enjoyed it. But it is a bit pricey for the general area
response from property -Thanks for the feedback, Clifton. We sure do appreciate it and agree that the location is pretty awesome. -Christi M, Community Manager
Up and down experiencesubmitted by Nicholas V. - |Recommended: YesThe unit is nice and new but it's far too noisy upstairs neighbors movement and plumbing is very loud, construction noise inside and outside of building feels constant. Abel and Paula have been the highlights of my stay -- making me feel welcome and addressing problems quickly as they come up.
response from property -Thank you for the feedback. We genuinely appreciate it and value your tenancy with us. We will continue to work towards fostering an enjoyable experience for you and address any issues that arise as quickly as possible. If you need anything from us, we encourage you to reach out. -Christi M, Community Manager
Nice apartment appearancesubmitted by Jhaid P. - |Recommended: YesI really like Modera, I like living here. However, my roommates and I have encountered a few problems and they were not resolved right away. For instance, something was wrong with our door, our key fob did not react to it at all. It happened on a Saturday and it was not resolved until Monday. Someone had to stay in the apartment which was inconvenient. I understand that things like this happen. It was just an inconvenience. It also didn’t seem like Modera was in a rush to fix it.
response from property -Hello, Jhaid Sorry for the mishap. Totally understand how frustrating that can be. I'd love to connect with you on this to get a little more detail. Please reach out to our leasing office to set up a time. Thank you. -Christi M., Community Manager
Modera The Alameda Love Where You Livesubmitted by Elizabeth C. - |Recommended: YesHaving a really great living experience at The Modera The Alameda Location, location, location Premiere apartment living in the heart of Silicon Valley and walking distance to many local shops and venues. Pet friendly, convenient on site retail and not to mention an amazing on site management team that creates a comfortable community to call home Come see what it's all about you won't be disappointed
response from property -This is great! Thanks for the awesome feedback, Elizabeth! We love to hear how much you love not only your home but the staff and neighborhood as well. If you need anything from us in the future, please don't hesitate to reach out. We are here to help! -Christi M., Community Manager
It's a cool place, and they say it gets coldersubmitted by Arseny B. - |Recommended: NoYou're bundled up now- wait till you get older. But the radio man begs to differ, judging by the hope in the satellite picture. The ice we skate is gettin' pretty thin, the water's gettin' warm so you might as well swim. My world's on fire, how bout yours That's the way I like it and I'll never get bored. But actually though- brand new place with great quality utilities and nice amenities. Definitely wouldn't be able to afford this all by myself.
response from property -Thanks for the feedback, Arseny. We love to hear our residents fully enjoy all of the amenities we offer at Modera The Alameda. We look forward to your continued enjoyment of them. Should you need anything or would like to connect, feel free to give us a call or stop by our office. -Christi M., Community Manager
This is Homesubmitted by Ashley C. - |Recommended: YesModera The Alameda is great I love the area and I love how they try to bring our little community together by hosting greets, and even having a Super bowl party in the club house It makes it more welcoming here. The units are quiet and the area is always clean. I love it here and I can’t wait for the summer time so we use the pool
response from property -Hi, Ashley! We are so glad to hear that you love your home and enjoy our events we host. We think it is absolutely important to create a sense of community for our residents and will continue to do so. Thanks for the feedback. -Christi M., Community Manager
Maintenancesubmitted by Maria - |Recommended: YesAbel from maintenance came in, fix the problem real quick and efficiently. Awesome person. Thank you.
response from property -That's awesome, Maria. Abel is pretty awesome. We appreciate the kudos! -Christi M. , Community Manager
Nice facilities and great maintenance staff. Leasing office incredibly unresponsive.submitted by Elizabeth O. - |Recommended: NoThe building is beautiful and clean and the cleaning and maintenance staff is incredibly friendly. Maintenance always fixes things in a timely manner. However, the leasing office is pretty much unresponsive. They will all give you different answers and the staff changes over frequently. My roommate and I were just charged a late fee on our rent while waiting for the leasing office to answer a question about our bill even though we were told we had until today to pay our rent. I've now stopped by the office multiple times in person, called, and emailed just trying to get an answer. We will end up paying the late fee- but for the record, we have still not received a response to our questions about our bill. Also - we have uncovered that bike theft within the parking garage is rampant and the leasing staff does not seem to care.
response from property -Hi, Elizabeth - Thank you for taking the time to share your experience. I am sorry to hear you had some issues getting clear directives. We are committed to making this right and we truly apologize for missing the mark. I know we have set up an in person meeting to go over said items and I look forward to connecting with you. Please feel free to reach out with any further concerns that you may have. I am here to help. - Christi M, Community Manager
Beautiful Property and Great Staffsubmitted by Ronna W. - |Recommended: YesLocation is amazing - next to Whole Foods, across the street from the train station, and walking distance to SAP center. The building itself is brand new and the new management team Christie and Michael are very approachable, responsive, and friendly. Brittany originally helped us choose our apartment, and she has always been amazing as well. Heated pool, amazing rooftop, and facilities cleans daily. Only negative thing is that the clubhouse game room is not that accessible. It’s only open from 9am or 10am till 6PM. Most people are at work at this time so you can really only enjoy it during the weekend. However, Management said they are looking into this.
response from property -Thanks for the feedback, Ronna. We are glad everything is going well for you at Modera The Alameda. We are also happy to share that we have extended our rooftop deck hours so our residents are able to enjoy after a days work! We truly appreciate your feedback and look forward to your continued residency. -Christi Medina, Community Manager
Clean Modern but some noise from neighbors in the late nightsubmitted by Vincent B. - |Recommended: YesBeen here for 2.5 months everything has been good but sound travels throughout the walls. Can hear upstairs neighbors from time to time.
response from property -Thanks for the feedback, Vincent. We are glad everything is going well for you at Modera Near the Galleria and we encourage you to reach out to the leasing office to discuss the noise from above. We look forward to hearing from you. -Christi Medina, Community Manager
Just ok. Apartment is nice but facilities management leaves a lot to be desired.submitted by Cormac S. - |Recommended: NoThis is just an OK place to live. The apartments are very nice but the floors are very thin so you hear quite a bit a noise from your neighbors. Additionally, there are always many things that are broken or not working properly. Never all at once but at least one thing is broken at all times. i.e. the skylounge, equipment in the gym, elevators, hot water, etc.
response from property -Hi, Cormac Thank you for taking the time to leave us a review. We truly do appreciate the feedback and would encourage you to contact the leasing office directly so we can discuss ways to improving your living experience. -Christi Medina, Community Manager
Amazingsubmitted by Brittany H. - |Recommended: YesI enjoy living at Modera The Alameda and their team. It's been a great experience.
response from property -Brittany, We are happy to hear you enjoy living at our community. We look forward to your continued residency. -Christi Medina, Community Manager
Great communitysubmitted by Haley B. - |Recommended: YesThe staff are amazing and always helpful and the community is safe and quiet.
response from property -Hi, Haley Thank you for your kind words, I have shared with our team. -Christi Medina, Community Manager

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Modera the Alameda", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Modera the Alameda", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose