Ratings & Reviews

Overall Rating

4(58 reviews)77.6% of customers recommend this property

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submitted by Max W. - |Recommended: YesSolid Property — Overall a solid property. Noise is never an issue unless your right outside the door. The maintenance staff is quick, fast, and knowledgeable about any fixes that we have. Moving in was a bit of a hassle since there are only 2 elevators on-site and booking the elevator doesn't mean that other moving companies can also use the elevator at the same time. Tip Make sure to talk with the property staff about any other move-ins to save yourself time and money if you are using a moving company. Property is generally clean and there appears to be ample parking space. The building does have Fiber internet so if you go that option you have very speedy wifi. Overall good place to live. Would recommend
response from property -Max Thank you so much for your feedback! We are happy to see your positive experience. Please feel free to reach out to the leasing office you need anything! Sunny F. Community Manager
submitted by Azfar V. - |Recommended: YesModera the Alameda — This is a wonderful place to live. The apartments are beautifully designed in a good location. It is right next to Whole Foods which is extremely convenient and other shops like Target are also close by. There is enough parking underground, however it is not for guests and there is no guest parking which is unfortunate. The apartments are quiet- very rarely do you hear any noise from other apartments, next to and above you. I have never lived in a building that I couldn't hear my neighbors so its a huge bonus. The staff here is wonderful. Abel is a friendly, hardworking guy who goes above and beyond expectations to fix any sort of maintenance problem. Jessica from the leasing office is also extremely helpful and kind. Ive gone to her an excessive amount of times with various problems and she has always been there to help me with everything. I truly enjoy living at the Modera because it is a great building with an incredible staff.
response from property -Azfar Thank you so much for your kind words! I will ensure to share them with the team. Please let us know if there's ever anything you need. Thanks! Sunny F. Community Manager
submitted by German M. - |Recommended: YesComfortable, Modern and Convenient. — The location is very close to all freeway entrances, bars, restaurants, and grocery stores. It is also in a very safe neighborhood and is a walking distance from CalTrain, VTA, and a doggy park, for your furry friends.
response from property -German Thank you for your review! We are happy to see that you love the location as much as we do. Please let us know if you need anything, thanks! Sunny F Community Manager
submitted by Corey C. - |Recommended: NoNot worth it — The rental staff is completely unresponsive and unhelpful. It takes days to weeks to get a reply on anything. Then they will not work with you when they leave you in a bind. Not the concierge experience I would expect from a place that charges a ridiculous amount of rent.
response from property -Corey, Thank you for your feedback and sorry to hear your review. The leasing office does not have a dedicated concierge staff as there is a small team. From our previous conversations, we require a lease to be signed and all monies owed to be paid before we can allow keys to be administered for move in. The call center answers calls 24/7 and will take a message and email it to the leasing office. We will follow back up with you once a message is received. The office is open Monday-Saturday to speak to someone in person and also via email at moderathealameda@millcreekplaces.com. Sunny F., Community Manager
submitted by John S. - |Recommended: YesFriendly and Professional. They are always willing to help — This place is very accommodating. I was moving in and forgot to schedule an appointment. They were very flexible and help me move in immediately
submitted by Jozette C. - |Recommended: YesModern and Convenient — Great location and newer build. I like the tech that is integrated and that we can reserve amenities online.
submitted by Katlynn T. - |Recommended: YesGreat — Private and very quiet place to live
submitted by Joseph G. - |Recommended: YesAmazing Complex, Best Residential Staff — Modera the Alameda is an amazing complex, but what really sets this apartment complex apart from the competition is the onsite residential staff. Sunny, Jessica, and Abel are absolutely amazing, and go above and beyond their responsibilities to ensure residents are satisfied. I cannot recommend this complex enough. The units themselves are modern, clean, and comfortable.
submitted by Nandita S. - |Recommended: YesMaintenance super helpful — On the day I moved in, my FOB wouldn't work. Abel from maintenance, made it there early on a Sunday morning and had things working very quickly I am super grateful for the help
response from property -Thank you so much for that feedback. We offer 24 hour emergency services and are happy that we were able to assist you quickly.
submitted by Jaymee V. - |Recommended: NoI DO NOT HAVE FUNCTIONING PLUMBING SINCE MOVE IN — DO NOT - I do not have a functional washer or shower and have been offered zero support.
response from property -Thank you for your feedback. We have spoken with you directly to resolve your maintenance requests. If you have any other requests, please input them through the resident portal and we will address them.
submitted by German M. - |Recommended: YesMy fiancee and I absolutely love this apartment complex. All the amenities are kept clean, the rooftop has spectacular San Jose city views. My little puppy also loves the apartment as her favorite park is just a light walk away. I would recommend this to anyone who is seeking comfort and luxury.
submitted by Alexis B. - |Recommended: YesA wonderful place to call home — Modera is a wonderful place to call home. Great area, great neighbors, and great staff
submitted by Imaan A. - |Recommended: YesAbel is the best — We have been living at Modera The Alameda for a little over a year now. The office staff has changed since we moved here, but Abel has been the one constant point of contact. He’s so hardworking, kind and always happy to help with a smile. Definitely one of the best parts of living in this community. - Imaan and Vijay
submitted by Rinita D. - |Recommended: YesAmazing apartment smack dab on The Alameda — Had a very smooth and seamless leasing and moving in experience with Jessica - she is super helpful and professional Living here since about a month and have no complaints. Love that Whole Foods is right next door and Cahill Park is a short walk away. Can't wait to enjoy the many amenities post pandemic. The apartment unit itself is sleek, modern, quiet, and so beautiful
submitted by Cinnamon H. - |Recommended: YesThank you Abel — I appreciate your quick response to my service request. Outstanding customer service. I really appreciate the staff and beautiful property.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Modera the Alameda, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Modera the Alameda, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose