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Modera the Alameda
Ratings & Reviews
Resident Reviews
|Recommended: YesMostly great except a couple issues — In general, I'm pretty happy with the apartment. Clean and professional. I can get into touch with people fairly quickly.
Only issues I have are
1. Footstep noise from the neighbor above me
I think the apt above me is used for Sonder Sometimes, I think these guests footsteps are very loud and they go till late at night past midnight . There were a few times when I woke up middle of the night because of the noise. I have raised this problem a couple times but I am not confident if this would get addressed as I still experience this issue time to time.
2. Gym cleanliness
Gym was definitely not getting cleaned. I frequently had to wipe them down because equipments were covered with dust. The gym is not opened now due to shelter-in-place, but I thought I would raise this here.
response from property -Thanks so much for your feedback! Please feel free to email the office directly for any noise issues. We are happy to reach out and inform the neighbors on your behalf.
We will keep a closer eye on the gym cleanliness once it is back open. It gets a professional clean once per day in the morning and then it is the resident responsibility to follow the wipe down rules.
We will continue to monitor it as we want a continually clean environment.
Thanks,
Sunny
|Recommended: YesExcellent service — Excellent service
|Recommended: YesNew management is awesome. 4 weeks in, and we're already seeing improvements — Our building has a GREAT new manager, Sunny. She is super professional, is transparent and communicates well, and is actually a really interesting person with a ton of experience. We have been in the building for over a year and love that we feel like home, and really love the neighborhood - walking distance to everything we need. We've always been very happy with the maintenance staff including Abel, who is always friendly and efficient. Getting Sunny on board will make living here even better
|Recommended: YesClean and confortable — Parking isn't too easy for visitors
|Recommended: YesNice aprt — Very close to Wholefoods. Convenience to live.
|Recommended: YesExceptional — A fun and safe community located in a quiet pocket of Downtown San Jose. Walking distance to everything and being adjacent to Whole Foods tops it off. I recommend this place
|Recommended: NoCleanliness Concerns — Since our move day the ground cleanliness had been deteriorated.
1. All Garbage Containers are the B1 and B2 are full and overflow for over one week. This situation happens every week.
2. The elevators are constantly broken, and during Sunday several people moving are utilizing the street elevator making very difficult to go in and out of the building.
3. The carpet at floor 6 are durty and take almost two week before cleanning.
4. Several apartments in the 6 floors, place boxes and trash outside of their door for over a week.
5. Gararage door had broken several time since our move.
I do appreciate your attention to this matter
Best Regards
Santiago Rivera
|Recommended: YesMaintenance support is top class — Maintenance support staff of the apartment is very prompt and disciplined. Especially would like highlight Abel from the support stuff, who is always nice and ready to help for any small issue in the apartment.
|Recommended: YesClean and warm place — Easy to acess bus stop and whole food market.
|Recommended: YesReview — Living here has been just fine, managenent a little judemental, but overall professional
|Recommended: YesGreat location, nice amenities, friendly community — Its a welcoming community - folks are generally friendly and sociable without being intrusive. Staff are great - very helpful. Location is excellent. And neighborhood is lively. Its safe.
|Recommended: YesGreat place in the heart of San jose — Great location
Convenient public transportation
Safe neighborhood
and the kindes staff
|Recommended: YesLocation, Staff, Features — We love the location . . . nice having SAP Center, CalTrain, and Whole Foods nearby. The Modera staff are great too. Overall, we love living here.
Jim thanks so much for the positive feedback! We're so glad to hear your experience with Modera The Alameda is going great! We're glad you're here! We're looking forward to continue serving you!
Love where you Live! Your Modera The Alameda Team!
|Recommended: NoNice Place - No Storage Leasing Office Staff SubPar — The grounds are well kept and the maintenance staff are excellent. I wish I could say the same for the leasing office property staff . Some are rude not friendly, others are non-responsive when you have a complaint, issue, or just need assistance. The phone rings and rings but no one picks up, and they never bother to call you back until weeks later. A major complaint about this apartment community is there is no storage...I mean NO storage. I also see more people moving out due to rent increases than people moving in confirmed by speaking with tenants . While I loved this place when I first moved in, over time my love has dwindled. I can say it will be very unlikely that I will be renewing my lease when the time comes.
|Recommended: YesThe location is great but amenities could improve — The location and parking is by far the best part of the apartment complex. The gym needs to be updated to include a bench and bar and updated bikes that include information on your workout. The fridge should have an ice maker and water filter on the door. The rooms should also include a fan and a light...
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