Ratings & Reviews

Overall Rating

4(42 reviews)76.2% of customers recommend this property

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Resident Reviews

submitted by Younjung L. - |Recommended: YesClean and warm place — Easy to acess bus stop and whole food market.
submitted by Nicole B. - |Recommended: YesReview — Living here has been just fine, managenent a little judemental, but overall professional
submitted by Laxmi R. - |Recommended: YesGreat location, nice amenities, friendly community — Its a welcoming community - folks are generally friendly and sociable without being intrusive. Staff are great - very helpful. Location is excellent. And neighborhood is lively. Its safe.
submitted by Jinkwan J. - |Recommended: YesGreat place in the heart of San jose — Great location Convenient public transportation Safe neighborhood and the kindes staff
submitted by James N. - |Recommended: YesLocation, Staff, Features — We love the location . . . nice having SAP Center, CalTrain, and Whole Foods nearby. The Modera staff are great too. Overall, we love living here.
response from property -Jim thanks so much for the positive feedback! We're so glad to hear your experience with Modera The Alameda is going great! We're glad you're here! We're looking forward to continue serving you! Love where you Live! Your Modera The Alameda Team!
submitted by Laura C. - |Recommended: NoNice Place - No Storage Leasing Office Staff SubPar — The grounds are well kept and the maintenance staff are excellent. I wish I could say the same for the leasing office property staff . Some are rude not friendly, others are non-responsive when you have a complaint, issue, or just need assistance. The phone rings and rings but no one picks up, and they never bother to call you back until weeks later. A major complaint about this apartment community is there is no storage...I mean NO storage. I also see more people moving out due to rent increases than people moving in confirmed by speaking with tenants . While I loved this place when I first moved in, over time my love has dwindled. I can say it will be very unlikely that I will be renewing my lease when the time comes.
submitted by John E. - |Recommended: YesThe location is great but amenities could improve — The location and parking is by far the best part of the apartment complex. The gym needs to be updated to include a bench and bar and updated bikes that include information on your workout. The fridge should have an ice maker and water filter on the door. The rooms should also include a fan and a light...
submitted by Sonder U. - |Recommended: YesSTAFF, Location, Cleanliness — Modera provides a wonderful experience for tenants with their attentive and professional staff. Christy and Ashley are easy and open to talk to and you can tell they care about their community. They go above and beyond to ensure our spaces and needs are taken care of. Abel and Art are a maintenance super team always coming to the rescue no matter the issue. Paula does a wonderful job of keeping the community clean and smelling nice. I'm always happy to see her smile when greeting her and is very happy to answer any questions we have which are many . Thomas, their newest leasing agent is a pleasure to work with and we love his ideas for making Modera the PLACE to call home. The amenities pool, grills, wifi lounge, gym and skytop terrace are a nice bonus and have a lot to offer for professionals and families alike. The location is convenient for anyone doing business in San Jose. Modera is only 5 minutes from downtown San Jose and the Diridon train station which takes you right into San Francisco and up and down the peninsula . With a Whole Foods next door and various retail stores eateries offices up and down the street, there is nothing this location can't provide. Modera is proving to be an excellent and efficient space to live. Happy to be a part of the community another year
response from property -Hello Sonder! Thanks so much for the positive feedback! We're thrilled to learn things are going great! We look forward to continue serving Sonder USA Inc and it's guests. We value our partnership! Love Where You Live! Your Modera The Alameda Team.
submitted by Woojoong K. - |Recommended: YesWonderful place — Here is wonderful place. Kind staffs, no noise issues, etc. Really good
submitted by Scott C. - |Recommended: NoIt’s okay. — I would say it’s nice, but not a good bang for your buck, I recommend looking elsewhere.
submitted by Edwin V. - |Recommended: NoParking spot monthly fee — I keep trying to contact the front office on a regular basis and tried to go in person. I am getting charged a additional 125 per month for a parking spot . We only have one vehicle not two. I spoke to Hugo a couple months ago and he told me he would take care of it . I haven’t received any help on this issue for a while now and I keep paying for it . Can I get a number or email to a manager. It’s unbelievable it’s almost been 4 months and I am still dealing with the same problem . Number is 9255295387
submitted by Taikun G. - |Recommended: YesGood but some problems. — I enjoy living here. Overall its a good place to live. However, there is no assigned parking lot which is a bit annoying to me. Also, I moved in for a year and there are still some repairing and constructions going on at the front door. And the phone signal is not very strong in the unit.
submitted by Clifton R. - |Recommended: YesIt was as advertised minus the construction. — It’s a great location, and I enjoyed it. But it is a bit pricey for the general area
response from property -Thanks for the feedback, Clifton. We sure do appreciate it and agree that the location is pretty awesome. -Christi M, Community Manager
submitted by Nicholas V. - |Recommended: YesUp and down experience — The unit is nice and new but it's far too noisy upstairs neighbors movement and plumbing is very loud, construction noise inside and outside of building feels constant. Abel and Paula have been the highlights of my stay -- making me feel welcome and addressing problems quickly as they come up.
response from property -Thank you for the feedback. We genuinely appreciate it and value your tenancy with us. We will continue to work towards fostering an enjoyable experience for you and address any issues that arise as quickly as possible. If you need anything from us, we encourage you to reach out. -Christi M, Community Manager
submitted by Jhaid P. - |Recommended: YesNice apartment appearance — I really like Modera, I like living here. However, my roommates and I have encountered a few problems and they were not resolved right away. For instance, something was wrong with our door, our key fob did not react to it at all. It happened on a Saturday and it was not resolved until Monday. Someone had to stay in the apartment which was inconvenient. I understand that things like this happen. It was just an inconvenience. It also didn’t seem like Modera was in a rush to fix it.
response from property -Hello, Jhaid Sorry for the mishap. Totally understand how frustrating that can be. I'd love to connect with you on this to get a little more detail. Please reach out to our leasing office to set up a time. Thank you. -Christi M., Community Manager

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Modera the Alameda", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Modera the Alameda", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose